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DELIVERY POLICY

At Sunny Hot Tubs, we are committed to providing efficient and reliable delivery services to our valued customers across the United Kingdom. Please read our delivery policy carefully to ensure a smooth delivery experience.

Delivery Locations:

We offer deliveries to customers all across the UK.

Delivery Charges:

Depending on your location, an additional charge may be added to cover the cost of the delivery service. The additional charge applies to the following areas: Scotland, Wales, Devon, and Penzance. For specific pricing details, please contact us for more information.

Delivery Timeframe:

Our delivery timeframe typically ranges between 2 to 4 weeks, depending on our current workload. Rest assured, we strive to deliver your order as promptly as possible while maintaining our commitment to quality service.

Delivery Area Requirements:

Please ensure that the entrance to the area where you would like the hot tub to be placed meets the following requirements:

  • Minimum Width: 120cm - 140cm

  • Minimum Height: 225cm

Accessibility Assistance:

If you anticipate any accessibility problems at your delivery location, please contact us in advance. We will do our best to accommodate your needs and find a suitable solution.

Delivery Exclusions:

We regret to inform you that we do not offer delivery services to the following areas due to logistical limitations:

  • Scottish Highlands & Islands

  • Northern Ireland

  • Channel Islands

  • Any offshore islands

For delivery inquiries to these excluded regions, please contact us via messages for further information or possible alternatives

Delivery Team Assistance:

Our dedicated delivery team is here to ensure your order arrives safely and is set up correctly. They will provide all necessary information and explain the correct and safe way to set up and use our products. Your satisfaction and safety are our top priorities.

If you have any questions or require more information regarding our delivery policy, please feel free to reach out to us. We are here to assist you with any inquiries or concerns you may have.

Thank you for choosing Sunny Hot Tubs. We look forward to serving you and providing you with a top-notch delivery experience.

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